EcomPro: The Operating System for Bangladeshi Commerce
EcomPro is an AI-Native Commerce OS designed specifically for Bangladeshi SME merchants. It unifies nine essential modules—including fraud detection, demand forecasting, logistics tracking, a social inbox, AI-powered review intelligence, and financial records—into a single platform orchestrated by a 15-tool AI Commerce Agent.
Overview
EcomPro is an AI-Native Commerce OS designed specifically for Bangladeshi SME merchants. It unifies nine essential modules—including fraud detection, demand forecasting, logistics tracking, a social inbox, AI-powered review intelligence, and financial records—into a single platform orchestrated by a 15-tool AI Commerce Agent.
Technologies Used
Key Features
Delivery Fraud Check via real-time COD scraping of major courier databases (Pathao, Paperfly, Steadfast, RedX)
SARIMA-powered 30-day Demand Forecasting based on historical sales data
AI Review Intelligence that classifies reviews in English, Bengali, and Hindi across 8 issue types
AI Commerce Agent with multi-turn memory and 15 distinct tools for business data querying
Unified Social Inbox consolidating messages from Facebook, Instagram, TikTok, Twitter, and LinkedIn
Logistics Hub integrated with Steadfast for parcel creation, tracking, and return management
Real-time Inventory Management featuring stock alerts and profit calculators
Full P&L Sales & Records accounting with channel-level revenue breakdowns
Secure Authentication via 6-digit Email OTP, bcrypt password hashing, and JWT
Impact
EcomPro targets the 15–30% COD cancellation fraud epidemic in Bangladesh by providing real-time buyer screening. By replacing 5 or more disconnected tools with a unified system, it aims to save an average of 4 hours of manual daily operations for the 500,000+ online merchants operating in the country.